Information

Locations

Wheelies Van Rentals services Sydney, Brisbane, Melbourne ,Gold Coast,Cairns, Adelaide, Hobart, Auckland and Christchurch regions with vehicles delivered to selected airports,collection points and rail stations. Our depots are located at

Sydney -Wheelies Van Rentals Sydney, 80 Roberts Ave, Mortdale, NSW 2223
Gold Coast/ Brisbane -Wheelies Van Rentals Gold Coast, 10 Demand Ave, Arundel, QLD 4214
Cairns -Wheelies Van Rentals Cairns,Contact us for details
Adelaide -Wheelies Van Rentals Adelaide,Contact us for details
Melbourne -Wheelies Van Rentals Melbourne, 16 Tullamarine Park road,Tullamarine
Hobart -Wheelies Van Rentals Hobart, 26 Tolosa street, Glenorchy
Auckland -Contact us for details
Christchurch -Contact us for details

Hires commencing from our hire depots do not have delivery fees and drop fees etc. Airports and rail stations are charged a $100.00 delivery/drop charge. Choose your required city below for detailed information on services

Airport Services.

Teminal to terminal service is available at Sydney, Brisbane, Melbourne,Cairns, Adelaide, Hobart, Coolangatta, Auckland and Christchurch airports. See the link above to each area for details

Business Hours

Monday-Friday 0800 to 1630.Or by special arrangement. Flights can be met 7 days a week.

Rental Plans

Refer to each location shown above for rental rates and vehicle types in each location.

Reservations

Reservations can be made by completing the e-mail form on the "Contact Us" page or by calling our reservations office.A confirmation number will be provided to you once we have received your reservation request. Reservations may be amended at any time after confirmation at no charge. Cancellations may be made up to 14 days in advance of hire with no fee. Cancellations made within 14 days of vehicle collection are subject to loss of deposit

Insurance

Vehicle hires are covered by comprehensive insurance against accident damage,theft,fire,third party personal injury and damage. Excess on the insurance is $1,500 per claim. Many travel insurance policies provide extra cover for excess payments. Check your travel cover carefully on this point.

Optional Excess reduction Insurance

Excess reduction to $500.00 p, hire is available with a payment of $9.95 p. day incl GST

Kilometre allowance

A 250 kilometre allowance per day is included with standard rates shown on this website.Excess kilometres are charged at the rate of 0.50 cents per kilometre

Drivers/Age restrictions/Additional Drivers.

All drivers must be 25 years with a full licence and a clear driving record.Max driver age is 75. Additional drivers may be added to the rental agreement.An extra fee applies- see rental plans.

Payments

Payment of hire charges must be by major credit card.We accept Mastercard,Visa,Bankcard .

No Smoking

A non smoking policy applies in all vehicles. Wheelies Van Rentals reserves the right to charge for vehicle deodorising if necessary at the end of a hire should vehicles have smoke affected interiors.

Vehicle Collections

A valid drivers licence or International licence plus credit card are required at the time of hire. Additional drivers must also present their licence at the time of hire.

Vehicle Dropoff / Refuelling

Vehicles should be refuelled prior to returning to the depot and checked to ensure all personal belongings are removed. Should a fuel top up be required this will be charged to customers credit cards at the end of the hire.

Geographic limits

All hires must be returned to our depot or airport dropoff point at the end of the hire. One way hires are available however a reposition fee will apply.Check at the time of reservation.

In Australia vehicles may be driven within Queensland, NSW, ACT ,Victoria, South Australia, Melbourne and Tasmania only and may not be taken to the Northern Territory or Western Australia. Vehicles may not be taken to Fraser Island, Stradbroke Islands, Moreton Island or used north of Port Douglas in QLD or used on 4WD tracks and unsurfaced roads.

In New Zealand vehicles may not be driven on the Skippers road in Queenstown, the road to Macetown in Queenstown, Tasman Valley road at Mt Cook, 90 mile Beach in Northland and Stewart Island.

In the event of an accident/Breakdown.

Notify the police if any injury accident or accident causing damage to other vehicles immediately. Also contact us at Wheelies Van Rentals to advise of details. In the unlikely event of breakdown full 24 hour roadside assistance is available from motoring organisations. This is covered under your rental plan.

Diesel vehicles in New Zealand.

Diesel fuel costs are approx 25% less than petrol in New Zealand to assist Farmers and Primary Producers however for other users a Road User Charge is made based on the number of kilometres travelled at the rate of 5 cents per kilometre.This charge is made at the end of your rental eg 1000 klms hire = $50.00 road user charge. Our VW Caddy Maxi vehicles are very economical so it is a great choice for a touring holiday as the fuel saving is substantial.

GPS-portable

GPS navigation systems are available for hire to make your journey hassle free. Cost is $5.00 per day. Please advise at the time of reservation if this service is required. You may also bring your own GPS system to plug into the vehicle.

Child Restraints

Restraint points for child seats are included with each vehicle by law.You can provide your own child seat or hire one from us at the rate of $5.00 p.day. Please advise at the time of reservation if a seat is required. Baby capsules are not available for hire and must be supplied.

Disabled Parking

All vehicles are equipped with a Disability Parking sticker to allow you to make use of preferential parking bays during your hire.

Vehicle refuelling

All vehicles are delivered fully fuelled and should be returned full at the end of the hire. Additional fees will be applied for refuelling if this is required at the end of a hire


Toll roads in Melbourne and Sydney

Hirers are responsible for paying tolls incurred while driving the vehicles. To setup a temporary toll account in Melbourne please visit "CityLink.com.au" and choose a "Melbourne Pass". In Sydney visit "Roam.com.au" and purchase a "Visitors E Pass ". This can be done before or within 3 days of a hire start.Hirers should note that a $50.00 fee will be charged for each toll that remains unpaid requiring Administration staff attention.